Refund policy

Shipping Policy

Order Processing
We require 6–12 hours to process your order. Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Fees & Delivery Times

United States: Free standard shipping. Estimated delivery time is 3–7 business days.
Europe: Estimated delivery time is around 8 business days.

Order Tracking
To track your order, please log in to your CARMOJ account or refer to the tracking link included in your shipping confirmation email.

Return Policy

100% Money Back Guarantee
We offer a 14-day return policy starting from the date you receive your order. If you are not satisfied with your purchase, you may submit a return request online.

How to Start a Return
To register a return online:

Contact our Customer Service team, or
Log in to your CARMOJ account and submit your return request.

PayPal Purchases
Orders paid with PayPal can also be returned through our online return process.

Preparing Your Return Package
Please place the item in its original packaging and include the original receipt or proof of purchase.

Return Shipping / Drop-Off
Please drop off your return package at the designated courier service point as instructed by our Customer Service team.

Customer Service

If you have any questions regarding shipping or returns, please contact us:

Phone: (852) 537-59426
Email: service@carmoj.com

Refund policy

Shipping Policy

Return Policy

Customer Service

Company Information